Tune in to innovative ways to use research and the voice of your customer to improve your business.
This week Jeff Kahler is tackling the burning questions our listeners sent in during Season 11.
Jeff Kahler had a vision for building great data reporting features into his software platform, but he wasn’t listening to his customers and didn’t know what they needed. In this episode, find out what can be accomplished when you stop doing and start listening.
Going broke, becoming servants to AI, and rage cleaning are all topics that YOU, our listeners, wanted to discuss. Don’t miss this episode, where Jeff Kahler shares his wisdom and wit on these situations and more!
This week, Mike Singer, Lori Breece, and Jennifer King join Jeff and Producer Kelly to talk about sidekicks of all kinds.
This week Jeff Kahler shares his very unconventional use of a loss leader and provides 4 important tips on how to avoid undervaluing yourself or your business.
What do irrational fears, uncomfortable truths, and Jeff Kahler reading minds have in common? It’s all happening in the Season 8 Recap!
What are quality circles? Why should I use them? And how can I implement them in my team ASAP? Check out this week’s episode to see what Jeff and Kelly have to say about them and how they can positively impact your business.
It’s time for the Season 6 recap, and, as always, the questions and comments from our listeners never disappoint. This week, we put Jeff Kahler in the hot seat as he tries to answer life’s biggest questions.
This week, we’re rounding out this chapter on feedback with Jeff Kahler and Producer Kelly sharing stories from this podcast, Culture of Convenience.
In this episode, Jeff Kahler shares some of the feedback he’s received while building trainingGrid™, Ready Training Online’s learning management system, or LMS.
This week Jeff Kahler, with input from one of RTO’s founding partners Michael Finlayson, unpacks the ins and outs of starting a production company.
This week, Jeff Kahler talks about times in RTO’s history where he’s had to listen to feedback, then pivot and make changes to how the software company was running.
This week, we’re kicking off the discussion of our tenth and final element of building a culture of convenience: the Feedback Loop.
What better way to celebrate International Podcast Day than trying new foods and making a game out of it? The clock is counting down.
Earning customer loyalty begins before the customer even arrives at your business.
Coaching and Feedback are great buzzwords, but when you stop think about it, aren’t they often a little easier said than done?
Great communication doesn’t just mean speeches, debates and closing the deal; it’s a lot more than that. This week, Jeff Kahler is put to the test with three quick drills you can use with your own team to boost communication skills.