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Hearing But Not Listening: The HUBS Origin Story

 

Hosts & Guests

Jeff Kahler
Kelly Sundberg

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About This Episode

Data is important. But data, just like anything else, can be overwhelming if there is too much to sort through. Jeff Kahler had his own vision for building the best data reporting features in his software platform; unfortunately he was not listening to what his customers were saying they needed. He finally started listening, and HUBS was born. In this episode, find out what can be accomplished when you stop doing and start listening.

How has listening to customers helped improve your business? Share your thoughts in the comments or email Producer@CultureofConvenience.com.

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